TERMS & CONDITIONS
MUST READ FOR ALL GUESTS
Whilst Your Yoga Retreats does aim to provide a physical, mental and emotional rest for our guests, we are strictly not a mental health facility and I do not offer specific professional, clinical or therapeutic mental health provision or services.
Our offerings and services are provided to explore your own personal attitudes, ideas about the world and our communities which are led and facilitated by experienced practitioners. However these facilitators and offerings do not diagnose, treat, or propose any results or guaranteed benefit to individuals who are experiencing physical or mental health challenges.
Your Yoga Retreats recognises that some people whilst on retreat with us might reflect on their current mental health or reflect on past experiences and this, in some circumstances might be difficult or worrying. Whilst we do everything we can to support our guests, staff and volunteers we would encourage you, to make an open and honest assessment about your mental health and whether a stay at Your Yoga Retreats is the right thing at the right time for you and your mental and physical health. We are happy to answer any questions you may have about the suitability of our retreat.
It remains your sole responsibility to consult with the appropriate healthcare provider in case of an underlying medical condition, physical or mental before you book a stay. One you have booked your reservation will fall under our normal booking terms and conditions.
In no event whatsoever will Your Yoga Retreats be held liable for any damages sustained for failure to heed the above and any other precautionary or medical advice. Should you not accept or agree with any of the above terms, it is strictly forbidden to avail of the services provided. By accessing and purchasing any services via this or any ancillary platform, you declare your full acceptance and understanding of this disclaimer.
Medical consultation services and recommendations are not included in the provided offerings. Safe and appropriate application of the services is the sole and exclusive responsibility of yourself as the retreat guest. You are expected to take part in our offerings or services through the provided instructions, if any. Your Yoga Retreats will strictly not be held responsible for any physical injury, emotional losses or triggering of mental health episodes and you hereby accept sole responsibility for any losses suffered through your application of any offerings related to emotional wellness techniques or physical exertion.
You embark on any offerings or practices at your own risk.
By attending a retreat from Your Yoga Retreats, you hereby agree to hold Your Yoga Retreats harmless before any applicable court of law and waive your right to hold the same accountable for losses suffered from the proper or improper application of information, instruction, and offerings received and/or practiced.
PAYMENTS & CANCELLATIONS
1. Terms of service Your Yoga Retreats Ltd lists what is included on each trip. Airfare, tips, transfers, travel insurance, alcohol is not included.
2. Reservation To reserve your place on one our retreats please complete the booking form with payment specific to your trip.
3. Payment Payment can be made by bank transfer or a debit/credit card. For retreats where a deposit has been paid, final balances are due 120 days before the departure date of the trip. If final payments are not received by 60 days prior to departure, Your Yoga Retreats Ltd reserves the right to cancel your reservation and accept new reservations for your space. If you do not think you can pay in time please contact us via email.
4. Cancellation policy
4.1 Covid-19. Your attention is drawn to this term updated 21.09.20 Where you choose to book a holiday with us you agree and acknowledge that there is an increased risk of you being unable to take the holiday on that date due to Covid-19. In these circumstances you must obtain travel insurance to protect you from any risk that you cannot travel on the original date booked.
4.2 Guest Cancellation If you wish to cancel your retreat you must notify Your Yoga Retreats Ltd in writing. Once we’ve received your notice, cancellation will take effect subject to the following: If cancellation takes place more than 120 days prior to your departure date any payments made will be refunded minus your deposit. If cancellation takes place less than 120 days prior to your departure date, 100% of the trip price will be forfeited. Any amount forfeited, which has not then been paid to Your Yoga Retreats Ltd by you, will be recovered from you by Your Yoga Retreats Ltd as a debt due and payable.
5. Changes/Trip Cancellations/Refund Policy
5.1 Your Yoga Retreats Ltd reserves the right to make any changes deemed necessary by our team, trip leaders, teachers or partners. In the rare case of a cancellation on the part of Your Yoga Retreats Ltd we will offer a transfer to another trip or a full refund of your funds. Your Yoga Retreats Ltd is not responsible for any expenses or damages incurred as a result of trip cancellation including preparation costs, airline tickets, travel documents or other expenses. Your Yoga Retreats Ltd reserves the right to cancel any trip prior to departure in the event due to travel retsrictions due to Covid 19 or in rare instances such as low guest numbers, in which case you will be given a full refund of any and all payments made to Your Yoga Retreats Ltd. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visas, passport and vaccination charges, or departure, gear purchases, airport and airline taxes).
5.2 All bookings require payment of a reservation fee. The reservation fee is required to reserve and hold your space on a retreat and cover administration in connection with your booking. The reservation fee is non-refundable save where we are unable to or fail to deliver the retreat due to our own failure or default.
5.3 Full payment of the Fee must be fully paid no later than 6 weeks before the Retreat Start Date. In the event you fail to make payment of the Fee in full by the date set out above, then your Retreat booking will be cancelled and all monies paid to us to date will be forfeited. You will also be liable for any reasonable additional charges incurred by us which arise as a result of your booking being cancelled.
5.4 You should be aware that unless specifically stated, Your Yoga Retreats is not ‘all-inclusive’ and consequently, whilst some meals and drinks may be provided as part of your package, additional charges for food and drink may apply. You should ensure you have the means to pay for any additional meals and drinks as required for the duration of their attendance on a Your Yoga Retreat. 5.5 If we agree to accept payment by instalments then you agree to provide payment of the instalments in accordance with the instalment plan agreed at the time of booking. Each instalment that is received shall be credited to the outstanding amount of the Fee owed by you until payment of the Fee is received in full.
5.6 Refunds will apply to your purchase of a your yoga retreat as follows:
5.6.1 If you purchase as a consumer and cancel within the 14-day cancellation period.
5.6.2 If you provide us with notice of cancellation in accordance with clause 4.2 5.7 Given our clear refund policy, no chargeback or threatened chargeback claims will be accepted. If you have any concerns with Your Yoga Retreat or our Services then you agree to notify us in accordance with this Agreement. If you pursue a chargeback claim without contacting us first then you accept such action constitutes a breach of this Agreement and you agree to indemnify us against any charges, costs or fees imposed on us by your debit or credit provider or our merchant service provider, along with our reasonable costs at a rate of £60 per hour.
Given our clear refund policy, no chargeback or threatened chargeback claims will be accepted. If you have any concerns with Your Yoga Retreat or our Services then you agree to notify us in accordance with this Agreement. If you pursue a chargeback claim without contacting us first then you accept such action constitutes a breach of this Agreement and you agree to indemnify us against any charges, costs or fees imposed on us by your debit or credit provider or our merchant service provider, along with our reasonable costs at a rate of £60 per hour.
5.8 For the benefit of everyone on your trip, Your Yoga Retreats Ltd reserves the right to accept or reject any participant at any time without liability, and in the event it determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the trip, it may without any obligation to pay a refund or any other amount whatsoever, expel such participant from the trip. Your Yoga Retreats Ltd will carry no responsibility or liability for any participant who leaves the trip prior to its conclusion or for any activity undertaken by any participant, which is not included on the trip itinerary. The retreats are strictly non- refundable if the participant chooses to leave the retreat before it's conclusion.
INSURANCE & DOCUMENTS
6. Travel Insurance Your Yoga Retreats Ltd requires each trip member to purchase individual travel insurance for their trip. You must purchase travel insurance that includes medical coverage and Covid-19 insurance.
7. Travel Documents and Immunisations It is the responsibility of each traveler to obtain all required travel documents including Visas and other travel documents unless otherwise noted. Information regarding necessary documentation is provided per trip on booking or you can contact us for more detailed information regarding your trip requirements. It is your responsibility to purchase correct immunisations. Please contact your nearest travel clinic for the latest requirements.
ACKNOWLEDGEMENT & WAIVER
8. Release and Waiver of Liability DECLARATION OF HEALTH. By accepting this Tour Participant Agreement I (the trip participant) represent that I have no physical conditions or medical precautions which would adversely affect my ability to take part in the yoga activity or other physical or cultural activities offered on Your Yoga Retreats Ltd trips. I fully understand that my participation in the yoga or other activities could be injurious to my health and I voluntarily assume all risks related to such activities.
9. Mental Health Disclaimer
Whilst Your Yoga Retreat does aim to provide a physical, mental and emotional rest for our guests, we are strictly not a mental health facility and we do not offer specific professional, clinical or therapeutic mental health provision or services. Our offerings and services are provided to explore your own personal attitudes, ideas about the world and our communities which are led and facilitated by experienced practitioners. However these facilitators and offerings do not diagnose, treat, or propose any results or guaranteed benefit to individuals who are experiencing physical or mental health challenges. We recognise that some people whilst on retreat with us might reflect on their current mental health or reflect on past experiences and this, in some circumstances might be difficult or worrying. Whilst we do everything we can to support our guests, staff and volunteers we would encourage you, to make an open and honest assessment about your mental health and whether a stay at Your Yoga Retreat is the right thing at the right time for you and your mental and physical health. We are happy to answer any questions you may have about the suitability of our retreat. It remains your sole responsibility to consult with the appropriate healthcare provider in case of an underlying medical condition, physical or mental before you book a stay. One you have booked your reservation will fall under our normal booking terms and conditions. In no event whatsoever will Your Yoga Retreats be held liable for any damages sustained for failure to heed the above and any other precautionary or medical advice. Should you not accept or agree with any of the above terms, it is strictly forbidden to avail of the services provided. By accessing and purchasing any services via this or any ancillary platform, you declare your full acceptance and understanding of this disclaimer. Medical consultation services and recommendations are not included in the provided offerings. Safe and appropriate application of the services is the sole and exclusive responsibility of yourself as the retreat guest. You are expected to take part in our offerings or services through the provided instructions, if any. Your Yoga Retreat will strictly not be held responsible for any physical injury, emotional losses or triggering of mental health episodes and you hereby accept sole responsibility for any losses suffered through your application of any offerings related to emotional wellness techniques or physical exertion. You embark on any offerings or practices at your own risk. By attending a Your Yoga Retreat, you hereby agree to hold Your Yoga Retreat harmless before any applicable court of law and waive your right to hold the same accountable for losses suffered from the proper or improper application of information, instruction, and offerings received and/or practiced.
10. PERSONAL RELEASE. By agreeing to the terms outlined here and elsewhere on the Your Yoga Retreats Ltd website I hereby release and discharge my rights and claims for damages or liabilities that may occur as a result of participation on a Your Yoga Retreats Ltd trip, including but not limited to damages as a result of unexpected occurrences including those from weather, local political situations, wildlife or uncontrollable acts of God, including the risk of death. I release Your Yoga Retreats Ltd including its owners, directors, employees, guides, yoga teachers and partners from liability for personal injury, illness, emotional damage, incurred travel expenses or property damage I may incur as a result of participation on this trip.
Terms and Conditions
Last updated: December 31, 2023
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
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Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
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Country refers to: United Kingdom
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Your Yoga Retreats Ltd, 28 Wenlock road N1 7GU.
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Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
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Goods refer to the items offered for sale on the Service.
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Orders mean a request by You to purchase Goods from Us.
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Service refers to the Website.
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Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
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Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
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Website refers to Your Yoga Retreats, accessible from www.youryogaretrets.co.uk
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
Your Information
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
- Goods availability
- Errors in the description or prices for Goods
- Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Your Order Cancellation Rights
Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.
Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the product's instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an Order for the supply of any of the following Goods:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
- The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
Payments
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By visiting this page on our website: www.youryogaretreats.co.uk/contact